Contact & Help

We are happy to help you personally: whether directly in the office, by phone or by e-mail, we will gladly be of service.

Opening hours

Monday to Friday from 8.00 am to 4.30 pm (by appointment)
Monday and Wednesday from 8:00 am to 4:30 pm and Friday from 8:00 am to 2:30 pm
(only Düsseldorf branch)

You can reach us by phone between 8.30 am and 16.00 pm, on Fridays until 14:30 p.m.


For all visa matters you will find our respective branch here:

Hamburg Berlin Düsseldorf Bonn Frankfurt München

BUSINESS VISUM GMBH
Niederlassung Berlin
Kochstraße  6  -7
10969 Berlin

 +49 30 263930-0
E-Mail berlin[at]business-visum.de

BUSINESS VISUM GMBH
Niederlassung Bonn
Rheinaustraße  134
53225 Bonn

 +49 228 710023-0
E-Mail bonn[at]business-visum.de

BUSINESS VISUM GMBH
Niederlassung Frankfurt
Düsseldorfer Str.  14
60329 Frankfurt

 +49 69 478641460
E-Mail frankfurt[at]business-visum.de

BUSINESS VISUM GMBH
Niederlassung München
Augustenstr.  14  a
80333 München

 +49 8912284573-0
E-Mail muenchen[at]business-visum.de

BUSINESS VISUM GMBH
c/o Niederlassung Berlin
Kochstraße  6  -7
10969 Berlin

 +49 30 263930-140
E-Mail hamburg[at]business-visum.de

BUSINESS VISUM GMBH
Niederlassung Düsseldorf
Am Wehrhahn  14
40211 Düsseldorf

 +49 211 87744684
E-Mail duesseldorf[at]business-visum.de

Contact Form

You do not yet know who the right contact person is or would like to be called back during business hours? No problem, just fill in the following contact form and the right person will contact you by phone or by e-mail.

*Mandatory fields

You have an emergency?

Emergency number +49 30 26 39 30-149

In case of an emergency you can reach Business Visum Monday til Friday 7.00 am - 8.30 am and 5.00 pm - 9.00 pm and on weekends from 7.00 am - 9.00 pm

Maybe we already have your question
answered in the category:
Frequently asked questions

To the FAQ

E-Visa

Questions about e-visas will be answered by our support team.

+49 30 26 39 30-189
eservice[at]business-visum.de

Support Website

All questions about the portal will be answered by our portal support.

+49 30 26 39 30-180
portal[at]business-visum.de

A1/Certificate

Questions about the A1/certificate will be answered by our support team.

+49 30 26 39 30-170
entsendung[at]business-visum.de

EU registration

Questions about the EU registration will be answered by our partner IAC.

+49 561 703 453-10
nicolas.stingel[at]i-a-c.de

You have an emergency?

Emergency number +49 30 26 39 30-149

In case of an emergency you can reach Business Visum Monday til Friday 7.00 am - 8.30 am and 5.00 pm - 9.00 pm and on weekends from 7.00 am - 9.00 pm