Contact & Help

Please note the changed business hours due to the current situation with COVID-19!

We are happy to help you personally: whether directly in the office, by phone or by e-mail, we will gladly be of service.

Opening hours

Office Berlin:
Monday to Friday from 8.00 am to 12.30 pm

Offices Bonn, Düsseldorf, Frankfurt, Hamburg, Munich:
by appointment

You can reach us by phone between 8.30 am and 12.30 pm.

You have an emergency?

Emergency number +49 30 26 39 30-149

In case of an emergency you can reach Business Visum Monday til Friday 7.00 am - 8.30 am and 5.00 pm - 9.00 pm and on weekends from 7.00 am - 9.00 pm

Maybe we already have your question
answered in the category:
Frequently asked questions

To the FAQ

Support Website

All questions about the portal will be answered by our portal support.

+49 30 26 39 30-187
portal[at]business-visum.de

For all visa matters you will find our respective branch here:

BUSINESS VISUM GMBH
Niederlassung Berlin
Tempelhofer Ufer 37
10963 Berlin

Phone +49 30 263930-0
Fax +49 30 263930-199
E-Mail berlin[at]business-visum.de

Go to our contact partners in Berlin

BUSINESS VISUM GMBH
Niederlassung Bonn
Rheinaustraße 134
53225 Bonn

Phone +49 228 710023-0
Fax +49 30 263930-199
E-Mail bonn[at]business-visum.de

Go to our contact partners in Bonn

BUSINESS VISUM GMBH
Niederlassung Frankfurt
Düsseldorfer Str. 14
60329 Frankfurt

Phone +49 69 478641460
Fax +49 30 263930-199
E-Mail frankfurt[at]business-visum.de

Go to our contact partners in Frankfurt

BUSINESS VISUM GMBH
Niederlassung München
Augustenstr. 14 a
80333 München

Phone +49 8912284573-0
Fax +49 30 263930-199
E-Mail muenchen[at]business-visum.de

Go to our contact partners in München

BUSINESS VISUM GMBH
Niederlassung Hamburg
Rödingsmarkt 39
20459 Hamburg

Phone +49 40 38907755
Fax +49 30 263930-199
E-Mail hamburg[at]business-visum.de

Go to our contact partners in Hamburg

BUSINESS VISUM GMBH
Niederlassung Düsseldorf
Am Wehrhahn 14
40211 Düsseldorf

Phone +49 211 87744684
Fax +49 30 263930-199
E-Mail duesseldorf[at]business-visum.de

Go to our contact partners in Düsseldorf

A1/Certificate

Questions about the A1/certificate will be answered by our support team.

+49 30 26 39 30-170
entsendung[at]business-visum.de

EU registration

Questions about the EU registration will be answered by our partner IAC.

+49 561 703 453-22
portal[at]i-a-c.de

Contact Form

You do not yet know who the right contact person is or would like to be called back during business hours? No problem, just fill in the following contact form and the right person will contact you by phone or by e-mail.